07 32182795
info@luminouseducation.edu.au

Policies & Procedures

Policies:

Forms:

 

STUDENT APPEAL
FORM
Luminous Education Pty Ltd has a defined appeal process that will ensure Learner’s appeals are addressed fairly, effectively and efficiently. To download form click
Download Now
FEES AND REFUND
FORM

All students are required to pay an enrolment fee. To download form click

Download Now
COMPLAINT FORM

Luminous Education Pty Ltd has a defined complaints process that will ensure Learner’s complaints are addressed fairly, effectively and efficiently. To download form click

Download Now

Our Values

To ensure that we achieve our mission it is important that we remain firm with our values and work within a culture that is beneficial and enjoyable for staff and clients. Our values include:
  • Consideration and respect for all of our clients, staff, providers and visitors
  • Honesty, integrity and transparency all times
  • The demonstration of initiative to efficiently utilise organisational resources, improve our systems and help others improve their effectiveness
  • Demonstrate strength of service by providing products and learning pathways that assist our clients and value the views of these clients to assist with continuous improvement.

Enquire Now: