07 32182795

Continuous Improvement

Continuous improvement and striving for excellence


Luminous Education’s continuous improvement program focuses on many facets of the businesses including:

  • Organisational planning, policies, systems, capital infrastructure and financial management
  • Interaction with industry, the VET Sector and other RTOs
  • Student and Client engagement
  • Training and Assessment services
  • Teaching and Learning materials
  • Assessment processes, tasks and tools
  • Facilities and resources
  • Staff performance and professional development

Luminous Education Pty Ltd is dedicated to Continuous Improvement and is an essential part of our management and customer service systems.  With the aim of ensuring compliance, preventing issues and identifying solutions to continually improve the standard of delivery of training, student/customer experience and the organisational structures to support the delivery of training and assessment.

Luminous Education operates with the notion of striving for excellence within the day-to-day and long term operations of the business. In order to provide a seamless integrated service to clients and staff, sustained improvement in the quality of Luminous Education’s operations is viewed as paramount. For more information, email us

Luminous Education’s Continuous Improvement Policy involves seeking feedback from staff, students and clients about our service delivery standards, and liaising with industry stakeholders to confirm course relevance and currency of applicable knowledge and skills.

Please Help Us Improve!

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07 32182795


Come To See Us

Level 22, 127 Creek Street,
Brisbane City, QLD, 4000